Your trust is our greatest asset. This page clearly explains how ZZBet collects your personal data, how it is used, and how it is kept secure.
ZZBet (https://zzbet.ws) is a trusted online betting and gaming platform for players in Bangladesh. We know your privacy matters, so this Privacy Policy is straightforward and transparent — it tells you exactly what data we collect, why we collect it, and how it's used and protected.
This Privacy Policy applies to the ZZBet website, mobile app, and all associated services. By using ZZBet, you are considered to have accepted this Privacy Policy.
ZZBet never sells your personal data to third parties. Your information is used only for the purposes described in this policy.
ZZBet collects certain necessary information to create your account, process transactions, and ensure security. This data falls into two categories: information you provide directly, and information collected automatically.
When you use ZZBet, the following information is collected automatically:
Identity documents collected as part of KYC verification (NID, passport, etc.) are used solely to meet legal obligations and are stored securely on encrypted servers.
ZZBet uses collected data solely for defined purposes. See the table below for details:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile, Address | Contractual Requirements |
| Identity Verification (KYC) | NID, passport, photo | Legal Obligations |
| Transaction Processing | Payment details, balance | Contractual Requirements |
| Fraud & Scam Prevention | IP, Device & Activity Logs | Legitimate Interest & Legal Obligation |
| Customer Support | Contact details, support history | Contractual Requirements |
| Promotional Communications | Email, Mobile (With Consent) | Your Consent |
| Service Improvement & Analytics | Browsing Data & Gaming History | Legitimate Interest |
If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting our help center.
The ZZBet website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can disable non-essential cookies at any time through your browser settings. Keep in mind that turning off certain cookies may limit some features of the website.
On your first visit to ZZBet, a cookie consent banner will appear. From there, you can choose which types of cookies you wish to accept.
ZZBet uses industry-standard security technology to protect your personal data. Our security framework is detailed below:
If you ever suspect unauthorized access to your account or a data breach, contact our help center immediately. We will take action as quickly as possible.
As a ZZBet member, you have the following rights over your personal data. To exercise any of these rights, please contact our help center.
ZZBet retains your data only for as long as necessary. The key retention guidelines are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Financial transaction records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years After Account Closure | AML Policy |
| Support Conversations | 3 Years | Service Quality Assurance |
| Log Files & Technical Data | 12 Months | Security & Analytics |
| Marketing preferences | Until Consent Is Withdrawn | Your Consent |
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
ZZBet is an adult gaming platform. No one under the age of 18 is permitted to create an account or play on ZZBet.
Age is verified at registration, and re-verified via KYC documents in cases of suspicion. If a minor is found to have created an account, it is closed immediately and all associated data is deleted.
If you are aware of a minor using ZZBet, please contact us at support@zzbet.ws. This is a shared responsibility — for all of us.
ZZBet may update this Privacy Policy from time to time. For any significant changes, we will notify you through the following methods:
Continued use of ZZBet after any changes take effect means you accept the updated policy. We recommend checking this page regularly to stay informed.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch. Our data protection team is always ready to respond.
Support@zzbet.ws
Live Chat
24/7 Bangla Support Available
We typically respond to all emails within 24 hours. For urgent matters, use Live Chat — it's the fastest way to reach us.
We protect your privacy not just in words, but in action
All data transmitted between your device and our servers is protected with 256-bit SSL encryption. No third party can access or read this information.
Every account goes through identity verification. This keeps your account protected from unauthorized access and helps prevent fraud.
ZZBet never sells or rents your personal data. Your data is yours — we only use what is necessary to provide our services.
When 2FA is enabled, accessing your account requires both your password and a mobile OTP. This makes account hacking virtually impossible.
Independent security experts regularly audit ZZBet's systems. Any vulnerabilities identified are addressed promptly.
Marketing communications, cookie preferences, data export — it's all in your hands. Update your settings anytime or contact support to make changes.
Done reading our Privacy Policy? Your data is fully secure with ZZBet. Create an account now and start playing safely with a welcome bonus.